Koko Head Trail

Yesterday, my boyfriend and I went on the Koko Head Trail. It was crazy!! That was my first time and my boyfriend's 4th time. He usually can do the hike within 45-60 mins. It took me a total of 2 hours!

This was a very interesting hike as the trail is a railroad track that climbs the mountain about 1,206 feet about sea level. I've read in other blogs that there's something like 1,100 steps to climb. About halfway into the trail, we ran into a "broken" bridge with a 10'-15' drop below. I was scared so I crawled my way up. My boyfriend and everyone else just walked on by.

When we finally reached the top, I was extremely exhausted but very proud of myself for making it up a mountain. The view from the top is beautiful. And a little scary if you're scared of heights. We rested there for a good 10 minutes before we headed down. My legs were so jello-y, I thought I was going to tumble to the bottom. My boyfriend knows I'm scared of heights and told me to concentrate on each step and not to look ahead. Well, what do you do when someone tells you not to do something...You do it! So I did and I thought I was going to faint! The steps going down are so steep, it looks as though your going down a ladder. Step by step, we made it down.

When doing this hike, you have to remember to bring lots of water and wear sunscreen. Also, my boyfriend made me wear his heart rate monitor. I'm a smoker and not active at all. He knew my heart would be pumping like crazy. After a few steps, I needed to take breaks. Each time I looked at my heart rate, it was between 167-180. My boyfriend let me rest until it was about 160. That was a really good thing to have on me because at times, I honestly thought my heart was going to explode! Thankfully, my boyfriend knew this wasn't going to be an easy one for me and let me take as many breaks as I needed.

Overall, this was a hike that I'm proud to say I did, but I don't think I'll be doing it again. =P

Still No Computer

I turned in my Compaq laptop to Best Buy's Geek Squad about a week and a half ago. It didn't want to boot up or shut down properly. When they tried to start it, it wouldn't even want to turn on. Come to find out, I had a defected 'mother board'. They called me to bring in the recovery discs that came with the laptop. Well...I don't know where I put it. I went to Best Buy anyways to see what they could do...

First of all, I waited in line for about 5 minutes. No one was in front of me and there was only one customer being helped; about 9 employees behind the counter. *irritated* The guy finally comes to help me with the RUDEST attitude. I gave him my receipt and he walked in the back where my laptop was. He comes back out and asks for the recovery disc WHICH I didn't have a chance to tell him from the start. He literally THREW me my receipt back and told me to write down some numbers. He then throws me two sheets of paper with instructions on how to order a replacement recovery disc. He asked me if I plugged my laptop directly into a wall socket. My boyfriend told him NO. We always plugged it into a surge protector. *very irritated*

My boyfriend and I left very frustrated...all because of their customer service. I went home and logged on to the Better Business Bureau. I tried to search for the Best Buy that I went to and guess what...the site directed me to my local "Better Business Bureau". I couldn't file a complaint anywhere! *super irritated* (They only accepted 'Wage Complaints')

I go back to my house to look for the disc. All I could find was the booklets...no discs. I called the number that was listed to order a replacement. The recording comes on advising me to say this or say that and to press this number or press that number. I say whatever I needed and pressed whatever number to get to the Parts Directory. That damn recording took me back to the VERY beginning! I thought that maybe I had done something wrong, so I went through all that again...AND SAME RESULT! It took me back to the beginning as if I had just picked up the phone and called! *uber irritated*

Today at work, I logged onto HP's website to see if/how I could order a replacement. After work, I went to my boyfriend's house to place my order. It'll take about 5-7 days for the disc to come in. Until then...I really can't wait. I want my laptop back so bad!

All I have to say is that I really couldn't believe how "customer service" is nowadays. If you don't like helping people, find another job! If you're having a bad day, suck it up. Don't ruin the customer's day with your shitty attitude! This goes for a lot of places I've been to. Not just with Geek Squad.

First Post

Hi. I'm starting this blog as my e-diary. I remember growing up, I had tons of diaries to keep my thoughts and secrets in. It was the one place I could say whatever was on my mind without being criticized. Recently, I've been wanting to that again. Minus all the writing. So I figure I'll start my own blog. It doesn't matter if the whole world reads it or if no one reads it. It's just my thoughts, my secrets, My Life.